REFUNDS & RETURNS

Refunds
Once a purchased software package has been activated or an activation has been attempted through the Microsoft site the package becomes none refundable. We cannot add the software package to our stock if an activation has been completed or attempted.
We cannot issue a refund if a customer has purchased the wrong product. Example: A customer purchases a windows software package for a Mac machine.

Exchanges
If the software package is defective and/or cannot be redeemed/activated through the Microsoft website even after receiving assistance from our technical support team (Via Email/Live Chat), we will issue customers with a replacement. Please note that exchanges are only available within 90 days of purchase.

Refund Process

Refunds will be credited back to the credit/debit card that customers used to place their order, refunds are processed from our platform immediately the time taken to credit to the customer depends entirely on the customers card issuer and/or bank account.

1.(About online activation key)
How do I receive my Product Key? (About online activation key)
We provide your product key in a text format shown on screen, after your order confirmation, and we also send this direct to the email provided during checkout.

2.How quickly will I receive my product key?
Our delivery system allows for instant and automatic allocation of your Product Key. Once the customer makes payment (and passes any fraud checks) the Product Key will be provided on screen and sent to their email account. This ensures delivery of the product key within minutes, at any time of the day.

3.What is a License/Product Key?
A License/Product Key is the serial number or product code that activates a product. This is usually a combination of numbers and letters.

4. About complete packaging such as DVD or USB

You will receive our fine delivery to your country and region in 7-8 days. (Air transport)

1, Professional at this field for more than 6 years .
2, We provide 24hours online chatting service for any of your questions.
3, We use the cheapest as well as safe way for all your package .
4, For keys, we will send to you by Email.
5, We provide genuine online activation keys for all our customers.
6, We promise lifetime guarranty for all our keys . We will refund your money or give you new keys if there is any problems. 

Shenzhen LINGLI Software Information Technology Co., Ltd is an award-winning supplier of Microsoft software, We exist to make tech accessible by helping people (like you) choose the perfect product, get a great deal, and install it easily, so you can enjoy your software immediately.We have everything you need for your computer from Windows operating systems, Microsoft Office Suites, Office applications, as well as Internet security and anti virus software. if you're looking for genuine Microsoft software at the cheapest price,great technical support and advice .